Welcome to CheerfulMia Studio. By accessing or using our website, you agree to be bound by the following Terms of Service.

Please read them carefully before placing an order.

1. General Information

This website is operated by:

CheerfulMia Studio
Owner: Mia Chen
Email: jay123_2588@outlook.com
Address:
2nd Floor, No. 69/70 Gongye Road, Weihong Community, Ronggui Street,
Shunde District, Foshan, Guangdong, China

These Terms govern the use of our online shop and the purchase of products through our website.

2. Eligibility

You must be at least 18 years old to place an order.
By purchasing, you confirm that:

• You are legally capable of entering into contracts

• All information you provide is accurate and complete

3. Products & Descriptions

We aim to provide accurate product descriptions and photos.
However:

• Colors may vary slightly due to screen settings

• Handmade items may have minor variations

• Packaging may change without notice

Such variations do NOT constitute defects.

4. Prices & Payment

All prices are displayed in the selected currency.
We reserve the right to update prices at any time.

We accept the following payment methods:

• PayPal

• Credit/Debit Cards
  

Orders are only confirmed after full payment is received.

5. Order Processing

Once your order is placed:

1. You will receive an order confirmation email

2. We prepare and pack your products

3. Once shipped, you will receive a shipping confirmation

We reserve the right to refuse or cancel orders in cases of:

• Suspected fraud

• Incorrect customer information

• Unforeseen stock issues

6. Shipping

Shipping times vary based on destination (typically 7–12 business days).
Full delivery details are available on our Shipping Policy page.

Delays due to customs, holidays, weather, or courier issues are outside our control.

7. Customs & Duties

International orders may be subject to customs checks.
For EU small parcels, duties are rare, but if applicable:

• The buyer is responsible

• Such fees are not included in product prices

We provide smooth packaging to minimize customs interruptions.

8. Returns & Withdrawals

EU customers have a 14-day withdrawal right (Widerrufsrecht).

You may return unused products within 14 days after receiving your order.
The full policy is available on our Return Policy page.

Certain items cannot be returned:

• Used aroma stones

• Opened essential oils

• Customized or DIY-painted items

• Sale items

9. Refunds

Refunds are issued after we receive and inspect the returned goods.
Refunds will be processed to the original payment method.

Shipping costs are non-refundable unless legally required.

10. User Accounts (if applicable)

If you create an account:

• You must keep your login credentials secure

• You are responsible for all activities under your account

We may suspend accounts if misuse is detected.

11. Prohibited Uses

You may not use our website for:

• Illegal activities

• Fraudulent purchases

• Copying our content or designs

• Disrupting website functionality

• Uploading harmful code

Violation may result in order cancellation or legal action.

12. Intellectual Property

All photos, text, designs, and content on this website belong to CheerfulMia Studio.
You may not copy, reproduce, or distribute them without written permission.

13. Limitation of Liability

To the fullest extent permitted by law:

• We are not responsible for delays beyond our control

• We are not liable for misuse of products

• Our total liability shall not exceed the value of the order

Nothing in this clause removes mandatory consumer rights.

14. Governing Law

These Terms are governed by:

• EU consumer regulations (for EU customers)

• The laws applicable in the seller’s location (China)

Disputes shall be resolved in accordance with these laws.

15. Changes to Terms

We may update these Terms from time to time.
Continued use of the website means you accept the updated Terms.

16. Contact

For questions regarding these Terms:
📩 jay123_2588@outlook.com